Terms of use

These Terms of Use (the “Agreement”) govern your access to and use of the Global Services and Software Inc. (DBA OnlineBUYList or Ecommerce Brief) website, platform, and services (collectively, the “Service”). This Agreement is drafted and governed under applicable laws of the United States.

By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree, do not use the Service.

1. GENERAL

1.1 These Terms of Use constitute a legally binding agreement between you (“Client,” “Customer,” or “you”) and Global Services and Software Inc. (“ Global Services and Software” “OnlineBUYList,” “OBL,” “we,” “us,” or “our” Ecommerce Brief).

1.2 We reserve the right to modify, update, or replace these Terms at any time in our sole discretion. Updated Terms will be posted on the Website and are effective immediately upon posting. Continued use of the Service constitutes acceptance of the revised Terms.

1.3 Any violation of these Terms may result in suspension or termination of your account and/or services without notice.

2. DEFINITIONS

• Service: Services provided by Global Services and Software Inc. through OnlineBUYList.com.

• Client / Customer: Any free or paid user of the Service.

• VA (Virtual Assistant): An independent contractor engaged by Global Services and Software Inc. to perform services.

3. SERVICES

3.1 Nature of Services. Global Services and Software Inc. provides operational, administrative, research, and support services to e-commerce sellers. Global Services and Software is not affiliated with Amazon, Walmart, eBay, or any other marketplace.

3.2 No Guaranteed Results. Global Services and Software does not guarantee outcomes of any kind, including but not limited to sales volume, rankings, revenue, supplier approval, or account standing. Any examples or testimonials are illustrative only.

3.3 Client Responsibilities. The Client is solely responsible for:

• providing accurate, complete, and timely information;

• ensuring compliance with all third-party platform rules;

• final review, approval, and control of all completed tasks.

4. ACCOUNTS AND ELIGIBILITY

4.1 You must be at least 18 years old to use the Service.

4.2 You agree to provide accurate registration information and maintain the security of your login credentials. Account sharing is strictly prohibited.

4.3 The account owner is fully responsible for all activity, charges, and actions conducted through the account.

5. BILLING, PAYMENTS, AND SUBSCRIPTIONS

5.1 Billing Structure. Services may be billed as subscriptions, one-time fees, or hourly services. Payments are processed via Stripe or PayPal and may be charged automatically.

5.2 Advance Payment. Subscription services are billed in advance. Hourly services may require advance payment or auto-billing after services are rendered.

5.3 No Refunds. All payments are final and non-refundable. No refunds or credits are issued for partial use, unused hours, or early cancellation.

5.4 Cancellation. You may cancel at any time. Access continues until the end of the current billing period.

5.5 Pricing Changes. Global Services and Software may modify pricing or plans at any time with notice.

6. HOURLY SERVICES – MINIMUM COMMITMENT

6.1 Minimum Hours. Hourly services often require a minimum hourly commitment as specified on the Website, service description, or written agreement.

6.2 Non-Refundable Commitment. The minimum commitment is non-cancellable and non-refundable, regardless of actual usage.

6.3 Unused Hours. Unused hours:

• do not roll over;

• expire at the end of the billing cycle;

• are not eligible for refunds or credits.

6.4 Work Allocation. Global Services and Software does not guarantee daily or evenly distributed work. Hours may be allocated based on operational needs.

6.5 Client Delays. Time reserved due to Client delays, lack of access, or missing information may still count toward the minimum hours.

7. REPORTING AND TIME TRACKING

7.1 Global Services and Software makes commercially reasonable efforts to provide reports reflecting hours worked and tasks performed. Reports are provided for informational purposes only.

7.2 Reported hours are estimates based on internal tracking systems and are not guaranteed to be precise or error-free.

7.3 Reports are deemed accepted unless disputed in writing within 5 business days of delivery.

7.4 Reporting discrepancies do not constitute grounds for refunds, credits, or chargebacks.

8. CHARGEBACKS AND DISPUTES

Clients agree not to initiate chargebacks or payment disputes related to service dissatisfaction, reporting discrepancies, or unused hours. Unauthorized chargebacks constitute a material breach of this Agreement and may result in immediate termination of services.

9. DISCLAIMERS OF WARRANTIES AND LIMITATIONS ON LIABILITY

9.1 DISCLAIMER OF WARRANTIES. TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW, GLOBAL SERVICES AND SOFTWARE OFFERS THE WEBSITE AND SERVICE AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE WEBSITE OR ITS SERVICE, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. GLOBAL SERVICES AND SOFTWARE DOES NOT WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED ON THE WEBSITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN PARTICULAR, GLOBAL SERVICES AND SOFTWARE MAKES NO REPRESENTATION OR WARRANTY THAT THE INFORMATION PROVIDED THROUGH THE SERVICE, REGARDLESS OF THE SOURCE, IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. GLOBAL SERVICES AND SOFTWARE DISCLAIMS ALL LIABILITY FOR ANY INACCURACY, ERROR, OR INCOMPLETENESS IN THE SERVICE.

9.2 LIMITATION OF LIABILITY. EXCEPT TO THE MINIMUM EXTENT REQUIRED BY APPLICABLE LAW AND THEN ONLY TO THAT EXTENT, IN NO EVENT WILL GLOBAL SERVICES AND SOFTWARE, ITS EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES OR AGENTS BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICE, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE WEBSITE OR SERVICE (OR THE TERMINATION THEREOF FOR ANY REASON), EVEN IF Global GLOBAL SERVICES AND SOFTWARE’S  TEAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS MADE ABOUT THE SERVICE IN ANY MONTH WILL BE NO MORE THAN WHAT YOU PAID US THE MONTH BEFORE.

9.3 GLOBAL SERVICES AND SOFTWARE SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR THE LOSS, DELAY, OR INTERCEPTION OF CUSTOMER DATA, WHETHER ARISING FROM GENERAL USE, HACKING, SERVER FAILURE, OR ANY ISSUES RELATED TO DAILY BACKUPS OR OTHERWISE. THE CUSTOMER ACKNOWLEDGES THAT: (A) THE TECHNICAL PROCESSING AND TRANSMISSION OF CUSTOMER DATA IS ESSENTIAL FOR THE USE OF THE SERVICE; (B) CUSTOMER DATA WILL BE TRANSMITTED OVER THE INTERNET AND VARIOUS NETWORKS, SOME OF WHICH MAY NOT BE OWNED OR OPERATED BY GLOBAL SERVICES AND SOFTWARE; AND (C) UNAUTHORIZED PARTIES MAY ACCESS CUSTOMER DATA WHEN COMMUNICATED ACROSS THE INTERNET, NETWORK COMMUNICATIONS FACILITIES, TELEPHONE, OR OTHER ELECTRONIC MEANS.

9.4 GLOBAL SERVICES AND SOFTWARE IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM THE CUSTOMER’S FAILURE TO ADHERE TO THE SECURITY OBLIGATION.